Refund & Returns Policy
Last Updated: 18-05-2025
At Paaposh, we strive to provide high-quality leather shoes, belts, and wallets. If you are not fully satisfied with your purchase, our Return & Refund Policy ensures a smooth process for exchanges or refunds.
1. Eligibility for Returns & Exchanges
You can request a return or exchange if:
✅ The item is unused, unworn, and in its original packaging.
✅ The return request is made within 7 days of receiving the order.
✅ The product has a manufacturing defect or was damaged during delivery.
✅ You received the wrong size.
Non-returnable items include:
❌ Items that show signs of wear or use.
❌ Customized or personalized products.
❌ Discounted or sale items (unless defective).
❌ Returns requested for reasons other than damage or size issues.
2. Return Process
1️⃣ Email us at contact@paaposh.com with your order details and reason for return.
2️⃣ Our team will review your request and provide return instructions.
3️⃣ Ship the product back to us at:
📍 Paaposh
Naital Colony, Chota Maidan,
Nazim Bus Stop No. 2, Karachi, 74600
4️⃣ Once we receive and inspect the item, we will process your exchange or refund.
3. Refund Policy
- Refunds will be issued to the original payment method within 7–10 business days after approval.
- Shipping fees are non-refundable, unless the return is due to an error or damage caused by Paaposh.
- If your refund is delayed, please check with your bank or payment provider.
4. Exchange Policy
- Exchanges are subject to product availability.
- If the desired item is unavailable, we will issue a store credit or refund.
5. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery for a free replacement or resolution.
6. Contact Us
For any questions regarding returns or refunds, feel free to contact us:
📧 Email: contact@paaposh.com
📍 Address: Naital Colony, Chota Maidan, Nazim Bus Stop No. 2, Karachi, 74600
